/* ============================================================
   style.css — Pimmy Omnicanal | pimmy.duke.pt
   Paleta: #92337C (purple) | #EB6340 (orange) | #F9BD0E (yellow)
   ============================================================ */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0;-webkit-tap-highlight-color:transparent}
:root{
  --purple:#92337C;--purple-dark:#6B2459;--purple-light:#F5EAF3;--purple-mid:#B5549E;
  --orange:#EB6340;--orange-dark:#C94E2E;--orange-light:#FDF0EC;
  --yellow:#F9BD0E;--yellow-light:#FEFAED;
  --black:#0C0C0C;--dark:#292A30;--mid:#6B6B6B;--light:#A0A0A0;
  --border:rgba(0,0,0,0.09);--border-med:rgba(0,0,0,0.14);
  --white:#FFFFFF;--surface:#F7F6F4;--surface2:#F0EEE9;
  --online:#1D9E75;--away:#F9BD0E;
  --wa:#25D366;--ig:#E1306C;--fb:#1877F2;
}
html,body{height:100%;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;background:var(--surface);overflow:hidden}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes bounce{0%,80%,100%{transform:translateY(0)}40%{transform:translateY(-5px)}}

/* LOGIN */
#login-screen{position:fixed;inset:0;background:var(--purple-dark);display:flex;align-items:center;justify-content:center;flex-direction:column;padding:24px;z-index:1000}
.login-logo{width:64px;height:64px;background:var(--orange);border-radius:16px;display:flex;align-items:center;justify-content:center;margin-bottom:24px}
.login-logo span{color:#fff;font-weight:800;font-size:26px}
.login-title{color:#fff;font-size:24px;font-weight:700;margin-bottom:6px;text-align:center}
.login-sub{color:rgba(255,255,255,0.55);font-size:14px;margin-bottom:36px;text-align:center}
.login-card{background:#fff;border-radius:18px;padding:28px;width:100%;max-width:380px}
.login-field{margin-bottom:14px}
.login-field label{font-size:12px;font-weight:600;color:var(--mid);display:block;margin-bottom:6px;text-transform:uppercase;letter-spacing:0.4px}
.login-field input{width:100%;padding:12px 14px;border-radius:10px;border:1.5px solid var(--border-med);font-size:15px;color:var(--black);background:var(--surface);outline:none;font-family:inherit;transition:border-color .15s}
.login-field input:focus{border-color:var(--purple)}
.login-btn{width:100%;padding:13px;border-radius:10px;border:none;background:var(--purple);color:#fff;font-size:15px;font-weight:700;cursor:pointer;font-family:inherit}
.login-btn:hover{background:var(--purple-dark)}
.login-error{color:#c0392b;font-size:12px;margin-top:8px;text-align:center;min-height:18px}

/* APP LAYOUT */
#app{height:100vh;overflow:hidden}
@media(min-width:768px){
  #app{display:grid!important;grid-template-columns:62px 320px 1fr}
  #mobile-topbar,#mobile-bottombar{display:none!important}
  .sidebar,.conv-panel,.chat-area{display:flex!important}
  #back-btn{display:none!important}
  .chat-empty,.chat-ui-wrap{display:flex}
}
@media(max-width:767px){
  #app{display:flex!important;flex-direction:column}
  .sidebar{display:none!important}
  #mobile-topbar,#mobile-bottombar{display:flex!important}
  .conv-panel{flex:1;overflow:hidden}
  .chat-area{position:fixed;inset:0;z-index:50;background:#fff;transform:translateX(100%);transition:transform .3s ease;display:flex!important;flex-direction:column}
  .chat-area.mobile-open{transform:translateX(0)}
  #back-btn{display:flex!important}
  .hide-mobile{display:none!important}
}

/* MOBILE BARS */
#mobile-topbar{background:var(--purple-dark);padding:env(safe-area-inset-top,0) 16px 0;min-height:56px;align-items:flex-end;gap:12px;padding-bottom:10px;flex-shrink:0;display:none}
.mob-logo{width:32px;height:32px;background:var(--orange);border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.mob-logo span{color:#fff;font-weight:800;font-size:13px}
.mob-title{color:#fff;font-size:17px;font-weight:700;flex:1}
.mob-icon-btn{width:36px;height:36px;border-radius:8px;border:none;background:rgba(255,255,255,.1);color:#fff;font-size:18px;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}
#mobile-bottombar{background:var(--white);border-top:1px solid var(--border-med);padding:0 0 env(safe-area-inset-bottom,0);display:none;flex-shrink:0}
.mob-nav{display:flex;width:100%}
.mob-nav-btn{flex:1;padding:10px 0 8px;display:flex;flex-direction:column;align-items:center;gap:3px;cursor:pointer;border:none;background:none;color:var(--light);font-size:20px;font-family:inherit;position:relative}
.mob-nav-btn span{font-size:10px;font-weight:600}
.mob-nav-btn.active{color:var(--purple)}

/* SIDEBAR */
.sidebar{background:var(--purple-dark);flex-direction:column;align-items:center;padding:16px 0 12px;gap:2px;overflow:hidden;flex-shrink:0;display:flex}
.nav-logo{width:38px;height:38px;border-radius:9px;background:var(--orange);display:flex;align-items:center;justify-content:center;margin-bottom:18px;flex-shrink:0}
.nav-logo span{color:#fff;font-weight:800;font-size:16px}
.nav-btn{width:40px;height:40px;border-radius:9px;display:flex;align-items:center;justify-content:center;cursor:pointer;color:rgba(255,255,255,.4);font-size:20px;transition:all .15s;position:relative;border:none;background:none}
.nav-btn:hover{background:rgba(255,255,255,.08);color:rgba(255,255,255,.85)}
.nav-btn.active{background:var(--orange);color:#fff}
.nav-btn .badge{position:absolute;top:6px;right:6px;width:8px;height:8px;border-radius:50%;background:var(--yellow);border:2px solid var(--purple-dark)}
.nav-sep{width:28px;height:1px;background:rgba(255,255,255,.1);margin:8px 0}
.nav-spacer{flex:1}
.nav-avatar-wrap{position:relative;cursor:pointer;margin-top:8px}
.nav-avatar{width:36px;height:36px;border-radius:50%;background:var(--orange-light);border:2px solid var(--orange);display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;color:var(--orange-dark);overflow:hidden;transition:filter .15s}
.nav-avatar img{width:100%;height:100%;object-fit:cover;display:none;border-radius:50%}
.nav-avatar-wrap:hover .nav-avatar{filter:brightness(.75)}
.nav-avatar-wrap:hover .av-edit{opacity:1}
.av-edit{position:absolute;inset:0;border-radius:50%;display:flex;align-items:center;justify-content:center;opacity:0;transition:opacity .15s;pointer-events:none}
.av-edit i{color:#fff;font-size:14px}

/* CONV PANEL */
.conv-panel{background:var(--white);border-right:1px solid var(--border-med);display:flex;flex-direction:column;overflow:hidden}
.conv-header{padding:14px 14px 10px;border-bottom:1px solid var(--border);flex-shrink:0}
.conv-header-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}
.conv-header h2{font-size:17px;font-weight:700;color:var(--black)}
.conv-header-actions{display:flex;gap:4px}
.icon-btn{width:30px;height:30px;border-radius:7px;border:none;background:none;cursor:pointer;color:var(--mid);font-size:17px;display:flex;align-items:center;justify-content:center}
.icon-btn:hover{background:var(--surface);color:var(--black)}
.search-bar{display:flex;align-items:center;gap:8px;background:var(--surface);border-radius:9px;padding:8px 11px}
.search-bar i{color:var(--light);font-size:15px;flex-shrink:0}
.search-bar input{background:none;border:none;outline:none;font-size:13px;color:var(--black);width:100%;font-family:inherit}
.search-bar input::placeholder{color:var(--light)}
.filters{padding:8px 14px 0;flex-shrink:0}
.filter-row{display:flex;gap:5px;margin-bottom:5px;flex-wrap:wrap}
.filter-row-label{font-size:10px;font-weight:600;color:var(--light);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px}
.ftag{font-size:11.5px;padding:4px 10px;border-radius:20px;cursor:pointer;border:1px solid var(--border-med);color:var(--mid);background:none;transition:all .15s;font-family:inherit;font-weight:500;white-space:nowrap;display:flex;align-items:center;gap:5px}
.ftag:hover{background:var(--surface);color:var(--dark)}
.ftag.a-status{background:var(--purple);color:#fff;border-color:var(--purple);font-weight:600}
.ftag.a-wa{background:#E8F5E9;color:#1B6B35;border-color:#A5D6A7;font-weight:600}
.ftag.a-ig{background:#FCE4EC;color:#880E4F;border-color:#F48FB1;font-weight:600}
.ftag.a-fb{background:#E3F2FD;color:#0D47A1;border-color:#90CAF9;font-weight:600}
.ftag.a-int{background:var(--purple-light);color:var(--purple-dark);border-color:var(--purple-mid);font-weight:600}
.ftag .ch-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}
.filter-divider{width:100%;height:1px;background:var(--border);margin:4px 0 6px}
.conv-list{overflow-y:auto;flex:1;padding:4px 0}
.conv-list::-webkit-scrollbar{width:4px}
.conv-list::-webkit-scrollbar-thumb{background:var(--border-med);border-radius:4px}
.conv-loading{display:flex;align-items:center;justify-content:center;padding:40px}
.conv-section-label{font-size:10px;font-weight:700;color:var(--light);text-transform:uppercase;letter-spacing:.6px;padding:10px 14px 4px}
.conv-item{display:flex;align-items:center;padding:11px 14px;gap:11px;cursor:pointer;transition:background .1s;position:relative}
.conv-item:hover{background:var(--surface)}
.conv-item.active{background:var(--purple-light)}
.conv-item.hidden{display:none}
.conv-av{width:46px;height:46px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:700;position:relative;overflow:visible}
.status-ring{position:absolute;bottom:1px;right:1px;width:11px;height:11px;border-radius:50%;border:2px solid #fff}
.s-on{background:var(--online)}.s-aw{background:var(--away)}.s-off{background:var(--light)}
.ch-badge{position:absolute;bottom:-1px;right:-3px;width:17px;height:17px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:2px solid #fff;font-size:8px;color:#fff;font-weight:700}
.ch-badge.wa{background:var(--wa)}.ch-badge.ig{background:var(--ig)}.ch-badge.fb{background:var(--fb)}.ch-badge.int{background:var(--purple)}
.conv-body{flex:1;min-width:0}
.conv-top{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:3px;gap:6px}
.conv-name{font-size:14px;font-weight:600;color:var(--black);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-time{font-size:10.5px;color:var(--light);flex-shrink:0}
.conv-row2{display:flex;align-items:center;justify-content:space-between;gap:4px}
.conv-preview{font-size:12.5px;color:var(--mid);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-preview.bold{font-weight:600;color:var(--dark)}
.unread{background:var(--orange);color:#fff;font-size:10px;font-weight:700;min-width:18px;height:18px;border-radius:9px;display:flex;align-items:center;justify-content:center;padding:0 4px;flex-shrink:0}

/* CHAT */
.chat-area{display:flex;flex-direction:column;background:var(--white);overflow:hidden}
.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--light)}
.chat-empty i{font-size:52px;opacity:.25}
.chat-empty p{font-size:14px}
.chat-topbar{padding:12px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:10px;flex-shrink:0;background:var(--white)}
#back-btn{display:none;width:34px;height:34px;border-radius:8px;border:none;background:none;color:var(--purple);font-size:20px;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}
.chat-av{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:700;position:relative;flex-shrink:0}
.chat-info{flex:1;min-width:0}
.chat-name{font-size:15px;font-weight:700;color:var(--black);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-sub{font-size:12px;color:var(--online);display:flex;align-items:center;gap:4px}
.topbar-actions{display:flex;gap:4px}
.topbar-btn{width:34px;height:34px;border-radius:8px;border:1px solid var(--border-med);background:none;cursor:pointer;color:var(--mid);font-size:17px;display:flex;align-items:center;justify-content:center;transition:all .15s}
.topbar-btn:hover{background:var(--surface);color:var(--dark)}
.topbar-btn.close-conv{background:var(--purple-light);border-color:var(--purple);color:var(--purple)}
.chat-messages{flex:1;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:14px;background:var(--surface)}
.chat-messages::-webkit-scrollbar{width:4px}
.chat-messages::-webkit-scrollbar-thumb{background:var(--border-med);border-radius:4px}
.msg-date{align-self:center;font-size:11px;color:var(--mid);background:rgba(255,255,255,.85);border:1px solid var(--border-med);padding:3px 14px;border-radius:20px}
.msg-group{display:flex;gap:8px;max-width:80%}
.msg-group.in{align-self:flex-start}
.msg-group.out{align-self:flex-end;flex-direction:row-reverse}
.msg-av{width:28px;height:28px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;margin-top:auto;overflow:hidden}
.msg-av img{width:100%;height:100%;object-fit:cover;display:none;border-radius:50%}
.msg-bubbles{display:flex;flex-direction:column;gap:2px}
.msg-group.out .msg-bubbles{align-items:flex-end}
.bubble{padding:9px 13px;border-radius:13px;font-size:14px;line-height:1.55;max-width:340px;word-break:break-word}
.bubble.in{background:var(--white);color:var(--black);border:1px solid var(--border-med);border-bottom-left-radius:3px}
.bubble.out{background:var(--purple);color:#fff;border-bottom-right-radius:3px}
.bubble.ai-bubble{background:var(--white);border:1.5px solid rgba(146,51,124,.18);border-bottom-left-radius:3px}
.bubble.internal{background:var(--yellow-light);border:1px solid rgba(249,189,14,.4);border-left:3px solid var(--yellow);border-radius:0 8px 8px 0;color:var(--dark);font-style:italic}
.bubble strong{font-weight:700}
.msg-meta{font-size:10.5px;color:var(--light);margin-top:3px;display:flex;align-items:center;gap:4px}
.msg-group.out .msg-meta{justify-content:flex-end}
.tick{font-size:14px;line-height:1;flex-shrink:0;transition:color .4s}
.tick.sent{color:rgba(160,160,160,.7)}.tick.delivered{color:rgba(140,140,140,.85)}.tick.read{color:#5BC9A0}
.read-by{display:flex;align-items:center;gap:3px;margin-top:2px}
.read-by-label{font-size:10px;color:var(--light)}
.in-read-label{font-size:10px;color:var(--purple);font-weight:600;display:flex;align-items:center;gap:2px}
.in-read-label i{font-size:11px}
/* Pimmy */
.pimmy-row{display:flex;align-items:flex-end;gap:9px;align-self:flex-start;max-width:84%}
.pimmy-avatar{width:36px;height:36px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--purple) 0%,var(--orange) 100%);position:relative}
.pimmy-avatar svg{width:22px;height:22px}
.pimmy-status{position:absolute;bottom:1px;right:1px;width:9px;height:9px;border-radius:50%;background:var(--yellow);border:2px solid #fff}
.pimmy-bubble-wrap{display:flex;flex-direction:column;gap:5px}
.pimmy-name{font-size:10px;font-weight:700;color:var(--purple);display:flex;align-items:center;gap:5px}
.pimmy-badge{background:linear-gradient(90deg,var(--purple),var(--orange));color:#fff;font-size:9px;font-weight:700;padding:1px 6px;border-radius:10px}
.pimmy-bubble{background:var(--white);border:1.5px solid rgba(146,51,124,.18);border-radius:13px;border-bottom-left-radius:3px;padding:10px 14px}
.pimmy-bubble-text{font-size:13.5px;color:var(--dark);line-height:1.55;margin-bottom:9px}
.pimmy-btns{display:flex;gap:6px;flex-wrap:wrap}
.pimmy-btn{font-size:11.5px;padding:5px 13px;border-radius:7px;border:none;cursor:pointer;font-family:inherit;font-weight:600}
.pimmy-btn.use{background:var(--purple);color:#fff}
.pimmy-btn.edit{background:var(--purple-light);color:var(--purple-dark)}
.pimmy-meta{font-size:10px;color:var(--light);display:flex;align-items:center;gap:4px}
.pimmy-loading{display:flex;align-items:center;gap:6px;padding:8px 0}
.pimmy-loading span{width:7px;height:7px;border-radius:50%;background:var(--purple-mid);display:inline-block;animation:bounce 1.2s infinite}
.pimmy-loading span:nth-child(2){animation-delay:.2s}
.pimmy-loading span:nth-child(3){animation-delay:.4s}
/* Input */
.chat-input-area{padding:10px 16px 12px;background:var(--white);border-top:1px solid var(--border);flex-shrink:0;padding-bottom:max(12px,env(safe-area-inset-bottom,12px))}
.input-toolbar{display:flex;gap:4px;margin-bottom:7px;overflow-x:auto;scrollbar-width:none}
.input-toolbar::-webkit-scrollbar{display:none}
.tb-btn{height:28px;padding:0 10px;border-radius:7px;border:1px solid var(--border-med);background:none;font-size:11.5px;cursor:pointer;color:var(--mid);display:flex;align-items:center;gap:4px;font-family:inherit;font-weight:500;white-space:nowrap;flex-shrink:0}
.tb-btn:hover{background:var(--surface);color:var(--dark)}
.tb-btn.ai{border-color:rgba(235,99,64,.35);color:var(--orange);background:var(--orange-light)}
.tb-btn.tpl{border-color:rgba(146,51,124,.3);color:var(--purple);background:var(--purple-light)}
.tb-btn.note{border-color:rgba(249,189,14,.5);color:#7A5800;background:var(--yellow-light)}
.tb-btn.note-active{background:var(--yellow);border-color:#c9970a;color:#4a3800}
.input-box{display:flex;align-items:flex-end;gap:8px;background:var(--surface);border-radius:12px;padding:10px 12px;border:1.5px solid var(--border)}
.input-box:focus-within{border-color:var(--purple)}
.input-box.note-mode{border-color:var(--yellow);background:var(--yellow-light)}
.input-box textarea{flex:1;background:none;border:none;outline:none;font-size:15px;color:var(--black);resize:none;max-height:120px;line-height:1.5;font-family:inherit}
.input-box textarea::placeholder{color:var(--light)}
.input-actions{display:flex;gap:4px;align-items:center}
.inp-btn{width:32px;height:32px;border-radius:8px;border:none;background:none;cursor:pointer;color:var(--mid);font-size:17px;display:flex;align-items:center;justify-content:center}
.inp-btn:hover{color:var(--dark)}
.send-btn{width:38px;height:38px;border-radius:10px;border:none;background:var(--purple);cursor:pointer;color:#fff;font-size:18px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.send-btn:active{background:var(--purple-dark)}

/* EMOCIONS */
#emocions-panel{position:absolute;bottom:100%;left:0;right:0;background:var(--white);border-top:1px solid var(--border-med);border-radius:16px 16px 0 0;max-height:300px;display:none;flex-direction:column;z-index:80;box-shadow:0 -4px 20px rgba(0,0,0,.1)}
#emocions-panel.open{display:flex}
.ep-header{display:flex;align-items:center;padding:12px 16px 8px;gap:10px;flex-shrink:0;border-bottom:1px solid var(--border)}
.ep-tabs{display:flex;gap:4px;overflow-x:auto;flex:1;scrollbar-width:none}
.ep-tab{padding:5px 12px;border-radius:20px;font-size:12px;font-weight:600;cursor:pointer;border:1px solid var(--border-med);color:var(--mid);white-space:nowrap;background:none;font-family:inherit}
.ep-tab.active{background:var(--purple);color:#fff;border-color:var(--purple)}
.ep-close{width:28px;height:28px;border-radius:7px;border:none;background:var(--surface);cursor:pointer;font-size:16px;color:var(--mid);display:flex;align-items:center;justify-content:center}
.ep-grid{display:flex;flex-wrap:wrap;gap:6px;padding:12px 16px;overflow-y:auto;flex:1}
.emoc-item{width:54px;height:54px;border-radius:10px;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;border:1.5px solid var(--border);background:var(--surface);transition:all .15s;flex-shrink:0}
.emoc-item:hover{border-color:var(--purple);background:var(--purple-light);transform:scale(1.08)}
.emoc-img{width:36px;height:36px;object-fit:contain;border-radius:6px}
.emoc-emoji{font-size:28px;line-height:1}
.emoc-name{font-size:8px;color:var(--mid);font-weight:600;text-align:center;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;width:100%;padding:0 3px}
.ep-add-btn{width:54px;height:54px;border-radius:10px;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;border:1.5px dashed var(--border-med);background:none;color:var(--mid);font-size:22px;flex-shrink:0}
.ep-add-btn:hover{border-color:var(--purple);color:var(--purple);background:var(--purple-light)}
.chat-emoc{height:28px;width:28px;object-fit:contain;vertical-align:middle;border-radius:4px}
/* Emocion modal */
.emoc-modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:500;display:none;align-items:center;justify-content:center;padding:20px}
.emoc-modal-overlay.open{display:flex}
.emoc-modal{background:var(--white);border-radius:16px;padding:24px;width:100%;max-width:340px}
.emoc-modal h3{font-size:16px;font-weight:700;color:var(--black);margin-bottom:16px}
.emoc-preview-zone{width:80px;height:80px;border-radius:14px;border:2px dashed var(--border-med);display:flex;align-items:center;justify-content:center;margin:0 auto 16px;cursor:pointer;font-size:36px;background:var(--surface);overflow:hidden}
.emoc-preview-zone img{width:100%;height:100%;object-fit:contain}
.emoc-type-row{display:flex;gap:6px;margin-bottom:14px}
.emoc-type-btn{flex:1;padding:7px;border-radius:8px;border:1px solid var(--border-med);background:none;font-size:12px;font-weight:600;cursor:pointer;font-family:inherit;color:var(--mid)}
.emoc-type-btn.active{background:var(--purple-light);border-color:var(--purple);color:var(--purple)}
.emoc-mfield{margin-bottom:12px}
.emoc-mfield label{font-size:11px;font-weight:600;color:var(--mid);display:block;margin-bottom:5px}
.emoc-mfield input{width:100%;padding:8px 11px;border-radius:8px;border:1px solid var(--border-med);font-size:13px;color:var(--black);background:var(--surface);outline:none;font-family:inherit}
.emoc-mfield input:focus{border-color:var(--purple)}
.emoc-modal-actions{display:flex;gap:8px}
.emoc-cancel{flex:1;padding:9px;border-radius:9px;border:1px solid var(--border-med);background:none;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;color:var(--mid)}
.emoc-create{flex:2;padding:9px;border-radius:9px;border:none;background:var(--purple);color:#fff;font-size:13px;font-weight:700;cursor:pointer;font-family:inherit}

/* ADMIN PANEL */
#admin-overlay{position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:300;display:none;align-items:flex-start;justify-content:flex-end}
#admin-overlay.open{display:flex}
.admin-panel{background:var(--white);width:100%;max-width:500px;height:100%;overflow-y:auto;display:flex;flex-direction:column}
.admin-header{background:var(--purple-dark);padding:24px 20px 18px;flex-shrink:0;position:relative}
.admin-header h2{color:#fff;font-size:18px;font-weight:700;margin-bottom:4px}
.admin-header p{color:rgba(255,255,255,.6);font-size:13px}
.admin-close{position:absolute;top:16px;right:16px;width:36px;height:36px;border-radius:8px;border:none;background:rgba(255,255,255,.15);color:#fff;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center}
.admin-body{padding:20px;flex:1}
.admin-section{margin-bottom:28px}
.asec-title{font-size:12px;font-weight:700;color:var(--mid);text-transform:uppercase;letter-spacing:.6px;margin-bottom:12px;display:flex;align-items:center;gap:6px}
.asec-title i{font-size:15px;color:var(--purple)}
.asec-desc{font-size:12px;color:var(--mid);margin-bottom:14px;line-height:1.5}
.afield{margin-bottom:12px}
.afield label{font-size:12px;font-weight:600;color:var(--mid);display:block;margin-bottom:5px}
.afield input,.afield select,.afield textarea{width:100%;padding:9px 12px;border-radius:8px;border:1px solid var(--border-med);font-size:13px;color:var(--black);background:var(--white);outline:none;font-family:inherit;transition:border-color .15s}
.afield input:focus,.afield select:focus,.afield textarea:focus{border-color:var(--purple)}
.afield textarea{resize:vertical;min-height:70px}
.afield code{font-size:12px;background:var(--surface);padding:4px 8px;border-radius:6px;border:1px solid var(--border-med);word-break:break-all;display:block;margin-top:6px;color:var(--dark)}
.api-status{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:600;padding:8px 12px;border-radius:8px;margin-bottom:10px}
.api-status.ok{background:#E8F5E9;color:#1B6B35}
.api-status.err{background:#FFEBEE;color:#c0392b}
.api-status.idle{background:var(--surface);color:var(--mid)}
.api-test-btn{padding:8px 14px;border-radius:8px;border:1px solid var(--border-med);background:none;font-size:12px;font-weight:600;cursor:pointer;font-family:inherit;color:var(--purple);display:flex;align-items:center;gap:5px;margin-bottom:12px}
.api-test-btn:hover{background:var(--purple-light)}
.ctx-block{background:var(--surface);border-radius:10px;padding:14px;margin-bottom:10px;border:1px solid var(--border-med)}
.ctx-block-header{display:flex;align-items:center;gap:8px;margin-bottom:8px}
.ctx-block-title{flex:1;border:none;background:none;font-size:13px;font-weight:700;color:var(--dark);outline:none;font-family:inherit}
.ctx-del-btn{width:26px;height:26px;border-radius:6px;border:none;background:none;color:var(--light);font-size:15px;cursor:pointer;display:flex;align-items:center;justify-content:center}
.ctx-del-btn:hover{color:#c0392b;background:#FEE}
.ctx-textarea{width:100%;padding:9px 12px;border-radius:8px;border:1px solid var(--border-med);font-size:12.5px;color:var(--dark);background:var(--white);outline:none;font-family:inherit;resize:vertical;min-height:80px;line-height:1.5}
.ctx-textarea:focus{border-color:var(--purple)}
.add-ctx-btn{width:100%;padding:10px;border-radius:8px;border:1.5px dashed var(--border-med);background:none;color:var(--mid);font-size:13px;cursor:pointer;font-family:inherit;display:flex;align-items:center;justify-content:center;gap:6px;font-weight:500}
.add-ctx-btn:hover{border-color:var(--purple);color:var(--purple);background:var(--purple-light)}
.asave-btn{width:100%;padding:11px;border-radius:9px;border:none;background:var(--purple);color:#fff;font-size:13.5px;font-weight:700;cursor:pointer;font-family:inherit;margin-top:8px}
.asave-btn:hover{background:var(--purple-dark)}
.asave-btn.danger{background:#c0392b}
.asave-btn.danger:hover{background:#962d22}
.user-row{display:flex;align-items:center;gap:10px;background:var(--surface);border-radius:9px;padding:9px 12px;border:1px solid var(--border-med);margin-bottom:6px}
.user-av{width:34px;height:34px;border-radius:50%;background:var(--purple-light);color:var(--purple);display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}
.user-info{flex:1;min-width:0}
.user-name{font-size:13px;font-weight:600;color:var(--dark)}
.user-email{font-size:11px;color:var(--light)}
.role-badge{font-size:10px;font-weight:700;padding:2px 8px;border-radius:10px;flex-shrink:0}
.role-admin{background:var(--purple-light);color:var(--purple-dark)}
.role-chefe{background:var(--orange-light);color:var(--orange-dark)}
.role-colab{background:var(--surface2);color:var(--mid)}
.new-user-box{background:var(--surface);border-radius:10px;padding:14px;border:1px solid var(--border-med)}
.new-user-label{font-size:11px;font-weight:700;color:var(--mid);margin-bottom:10px;text-transform:uppercase;letter-spacing:.5px}
.admin-emoc-grid{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.admin-emoc-item{display:flex;align-items:center;gap:8px;background:var(--surface);border-radius:9px;padding:8px 10px;border:1px solid var(--border-med);width:calc(50% - 4px)}
.admin-emoc-thumb{width:32px;height:32px;border-radius:7px;display:flex;align-items:center;justify-content:center;font-size:22px;overflow:hidden;flex-shrink:0}
.admin-emoc-thumb img{width:100%;height:100%;object-fit:contain}
.admin-emoc-info{flex:1;min-width:0}
.admin-emoc-name{font-size:12px;font-weight:600;color:var(--dark);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.admin-emoc-cat{font-size:10px;color:var(--light)}
.admin-emoc-del{width:24px;height:24px;border-radius:6px;border:none;background:none;color:var(--light);font-size:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.admin-emoc-del:hover{color:#c0392b;background:#FEE}

/* PROFILE */
#profile-overlay{position:fixed;inset:0;background:rgba(0,0,0,.3);z-index:400;display:none;align-items:flex-end;justify-content:flex-start;padding:0 0 14px 70px}
#profile-overlay.open{display:flex}
@media(max-width:767px){#profile-overlay{padding:0;align-items:flex-end}}
.profile-panel{background:var(--white);border-radius:18px 18px 0 0;padding:22px;width:100%;max-width:320px}
@media(min-width:768px){.profile-panel{border-radius:16px;max-width:280px}}
.pp-title{font-size:11px;font-weight:700;color:var(--light);text-transform:uppercase;letter-spacing:.7px;margin-bottom:14px}
.pp-av-zone{display:flex;flex-direction:column;align-items:center;gap:10px;margin-bottom:16px}
.pp-big-av{width:76px;height:76px;border-radius:50%;background:var(--orange-light);border:3px solid var(--orange);display:flex;align-items:center;justify-content:center;font-size:24px;font-weight:700;color:var(--orange-dark);overflow:hidden;cursor:pointer;position:relative}
.pp-big-av img{width:100%;height:100%;object-fit:cover;display:none;border-radius:50%}
.pp-big-av:hover::after{content:'';position:absolute;inset:0;border-radius:50%;background:rgba(0,0,0,.3)}
.pp-cam{position:absolute;z-index:1;color:#fff;font-size:20px;opacity:0;transition:opacity .15s;pointer-events:none}
.pp-big-av:hover .pp-cam{opacity:1}
.pp-upload-btn{font-size:12.5px;padding:6px 16px;border-radius:8px;border:1px solid var(--purple);background:var(--purple-light);color:var(--purple);font-weight:700;cursor:pointer;display:flex;align-items:center;gap:5px;font-family:inherit}
.pp-upload-btn:hover{background:var(--purple);color:#fff}
.pp-remove{font-size:11px;color:#c0392b;background:none;border:none;cursor:pointer;font-family:inherit;text-decoration:underline}
.pp-field{margin-bottom:10px}
.pp-field label{font-size:11px;color:var(--mid);display:block;margin-bottom:4px;font-weight:500}
.pp-field input{width:100%;padding:8px 11px;border-radius:8px;border:1px solid var(--border-med);font-size:13px;color:var(--black);background:var(--surface);outline:none;font-family:inherit}
.pp-field input:focus{border-color:var(--purple)}
.pp-status-row{display:flex;gap:6px}
.pp-st{flex:1;padding:6px 4px;border-radius:8px;border:1px solid var(--border-med);text-align:center;font-size:11.5px;font-weight:600;cursor:pointer;color:var(--mid);font-family:inherit;background:none}
.pp-st.active-on{background:#E8F5E9;border-color:#A5D6A7;color:#1B6B35}
.pp-st.active-aw{background:var(--yellow-light);border-color:var(--yellow);color:#7A5800}
.pp-st.active-off{background:var(--surface2);color:var(--mid)}
.pp-save{width:100%;padding:9px;border-radius:9px;border:none;background:var(--purple);color:#fff;font-size:13.5px;font-weight:700;cursor:pointer;font-family:inherit;margin-top:12px}
/* TOAST */
.toast{position:fixed;bottom:max(24px,env(safe-area-inset-bottom,24px));left:50%;transform:translateX(-50%) translateY(20px);background:var(--purple-dark);color:#fff;font-size:13px;font-weight:600;padding:10px 20px;border-radius:24px;opacity:0;transition:all .3s;z-index:999;pointer-events:none;white-space:nowrap}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}


/* ============================================================
   PROFESSIONAL MODULES — FIX FULL WIDTH
   Dashboard / Clientes / Negócios
   ============================================================ */

/* Desktop: app has sidebar + conversation list + chat area */
@media(min-width:768px){
  #app{
    display:grid!important;
    grid-template-columns:62px 320px minmax(0,1fr);
    width:100vw;
    height:100vh;
    overflow:hidden;
  }

  .sidebar{
    grid-column:1;
    grid-row:1;
  }

  .conv-panel{
    grid-column:2;
    grid-row:1;
    min-width:0;
  }

  .chat-area{
    grid-column:3;
    grid-row:1;
    min-width:0;
  }

  /* Important: module spans from after sidebar to the end */
  .module-panel{
    grid-column:2 / 4;
    grid-row:1;
    min-width:0;
  }

  .conv-panel.hidden,
  .chat-area.hidden{
    display:none!important;
  }
}

/* Mobile */
@media(max-width:767px){
  #app{
    display:flex!important;
    flex-direction:column;
    width:100vw;
    height:100vh;
    overflow:hidden;
  }

  .module-panel{
    width:100%;
    height:calc(100vh - 56px - 58px);
  }
}

.module-panel{
  display:none;
  overflow:auto;
  background:
    radial-gradient(circle at top right, rgba(146,51,124,.08), transparent 34%),
    linear-gradient(180deg,#FBFAF7 0%,#F3F0EA 100%);
  padding:36px 44px;
  box-sizing:border-box;
}

.module-panel.active{
  display:block;
}

.module-panel.view-hidden{
  display:none!important;
}

.module-panel::-webkit-scrollbar{
  width:8px;
}

.module-panel::-webkit-scrollbar-thumb{
  background:rgba(107,36,89,.24);
  border-radius:20px;
}

.module-topbar{
  display:flex;
  justify-content:space-between;
  align-items:flex-start;
  gap:20px;
  margin-bottom:28px;
  width:100%;
}

.module-topbar h1{
  margin:0;
  font-size:34px;
  line-height:1.05;
  font-weight:850;
  letter-spacing:-.8px;
  color:var(--black);
}

.module-topbar p{
  margin:8px 0 0;
  color:var(--mid);
  font-size:15px;
  line-height:1.45;
}

#module-refresh-btn{
  width:44px;
  height:44px;
  border-radius:14px;
  background:#fff;
  border:1px solid rgba(0,0,0,.08);
  box-shadow:0 8px 24px rgba(0,0,0,.06);
  color:var(--purple);
  flex-shrink:0;
}

#module-refresh-btn:hover{
  background:var(--purple-light);
  color:var(--purple-dark);
}

.module-content{
  width:100%;
  max-width:none;
}

/* Cards */
.module-grid{
  display:grid;
  grid-template-columns:repeat(4,minmax(180px,1fr));
  gap:18px;
  margin-bottom:24px;
}

.module-stat,
.module-card{
  background:rgba(255,255,255,.96);
  border:1px solid rgba(0,0,0,.075);
  border-radius:22px;
  box-shadow:
    0 18px 45px rgba(25,18,32,.055),
    0 2px 8px rgba(25,18,32,.035);
}

.module-stat{
  position:relative;
  overflow:hidden;
  padding:22px;
  min-height:150px;
}

.module-stat::before{
  content:"";
  position:absolute;
  top:0;
  left:0;
  right:0;
  height:4px;
  background:linear-gradient(90deg,var(--purple),var(--orange));
}

.module-stat::after{
  content:"";
  position:absolute;
  right:-28px;
  bottom:-36px;
  width:112px;
  height:112px;
  border-radius:50%;
  background:var(--purple-light);
  opacity:.72;
}

.module-stat h3{
  position:relative;
  z-index:1;
  margin:0 0 14px;
  color:var(--mid);
  font-size:12px;
  font-weight:850;
  text-transform:uppercase;
  letter-spacing:.8px;
}

.module-stat strong{
  position:relative;
  z-index:1;
  display:block;
  margin-bottom:6px;
  color:var(--purple);
  font-size:38px;
  line-height:1;
  font-weight:900;
  letter-spacing:-1px;
}

.module-stat p{
  position:relative;
  z-index:1;
  margin:0;
  color:var(--mid);
  font-size:13px;
  line-height:1.45;
}

.module-card{
  padding:26px;
  margin-bottom:24px;
}

.module-card h2{
  margin:0 0 18px;
  font-size:21px;
  font-weight:850;
  color:var(--black);
  letter-spacing:-.35px;
}

.module-card p{
  margin:0 0 16px;
  color:var(--mid);
  font-size:14px;
  line-height:1.65;
  max-width:900px;
}

/* Progress */
.module-progress-row{
  margin:16px 0;
}

.module-progress-top{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  margin-bottom:8px;
  font-size:13px;
}

.module-progress-top strong{
  color:var(--dark);
  font-weight:750;
}

.module-progress-top span{
  color:var(--purple);
  font-weight:850;
}

.module-progress{
  height:9px;
  overflow:hidden;
  border-radius:999px;
  background:#ECE7E1;
}

.module-progress span{
  display:block;
  height:100%;
  min-width:0;
  border-radius:999px;
  background:linear-gradient(90deg,var(--purple),var(--orange));
}

/* Tables */
.module-table{
  width:100%;
  border-collapse:separate;
  border-spacing:0;
  overflow:hidden;
  border:1px solid rgba(0,0,0,.08);
  border-radius:16px;
  background:#fff;
}

.module-table th{
  background:#F5F1EA;
  color:var(--mid);
  font-size:11px;
  font-weight:850;
  letter-spacing:.6px;
  text-transform:uppercase;
}

.module-table th,
.module-table td{
  padding:14px 16px;
  text-align:left;
  border-bottom:1px solid rgba(0,0,0,.065);
  font-size:13px;
  vertical-align:middle;
}

.module-table tr:last-child td{
  border-bottom:none;
}

.module-table td{
  color:var(--dark);
}

.module-table td strong{
  color:var(--black);
  font-weight:750;
}

.module-table tbody tr:hover{
  background:#FBF8F4;
}

.module-empty{
  background:#fff;
  border:1px dashed rgba(107,36,89,.22);
  border-radius:18px;
  padding:30px;
  text-align:center;
  color:var(--mid);
  font-size:14px;
  line-height:1.55;
}

.module-actions{
  display:flex;
  align-items:center;
  flex-wrap:wrap;
  gap:10px;
  margin-top:18px;
}

.module-btn{
  appearance:none;
  border:none;
  border-radius:12px;
  background:var(--purple);
  color:#fff;
  padding:11px 16px;
  font-size:13px;
  font-weight:800;
  cursor:pointer;
  font-family:inherit;
  box-shadow:0 8px 22px rgba(146,51,124,.22);
}

.module-btn:hover{
  background:var(--purple-dark);
}

.module-btn.secondary{
  background:#fff;
  color:var(--purple);
  border:1px solid rgba(146,51,124,.24);
  box-shadow:none;
}

.module-btn.secondary:hover{
  background:var(--purple-light);
}

.channel-pill{
  display:inline-flex;
  align-items:center;
  gap:6px;
  padding:5px 9px;
  border-radius:999px;
  background:#F5F1EA;
  color:var(--dark);
  font-size:12px;
  font-weight:700;
}

/* Responsive cards */
@media(max-width:1200px){
  .module-grid{
    grid-template-columns:repeat(2,minmax(220px,1fr));
  }
}

@media(max-width:900px){
  .module-panel{
    padding:28px 24px;
  }
}

@media(max-width:767px){
  .module-panel{
    padding:22px 16px 92px;
  }

  .module-topbar{
    margin-bottom:20px;
  }

  .module-topbar h1{
    font-size:28px;
  }

  .module-grid{
    grid-template-columns:1fr;
    gap:14px;
  }

  .module-stat{
    min-height:126px;
  }

  .module-card{
    padding:20px;
    border-radius:18px;
  }

  .module-table{
    display:block;
    overflow-x:auto;
    white-space:nowrap;
  }
}

/* ============================================================
   INTERNAL GROUP MODAL + AVATAR CROP + CHAT INPUT
   ============================================================ */
#chat-ui{min-height:0}.chat-input-area{display:block!important}.pimmy-modal-overlay{position:fixed;inset:0;z-index:900;display:none;align-items:center;justify-content:center;padding:24px;background:rgba(12,12,12,.46);backdrop-filter:blur(8px)}.pimmy-modal-overlay.open{display:flex}.pimmy-modal{width:100%;max-width:540px;max-height:86vh;display:flex;flex-direction:column;overflow:hidden;background:#fff;border:1px solid rgba(255,255,255,.55);border-radius:24px;box-shadow:0 30px 90px rgba(0,0,0,.28)}.pimmy-modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:24px 24px 18px;background:radial-gradient(circle at top right,rgba(235,99,64,.20),transparent 36%),linear-gradient(135deg,var(--purple-dark),var(--purple))}.pimmy-modal-header h2{margin:0;color:#fff;font-size:21px;font-weight:850;letter-spacing:-.35px}.pimmy-modal-header p{margin:6px 0 0;color:rgba(255,255,255,.72);font-size:13.5px;line-height:1.45}.pimmy-modal-close{width:38px;height:38px;border:0;border-radius:12px;background:rgba(255,255,255,.14);color:#fff;display:flex;align-items:center;justify-content:center;font-size:20px;cursor:pointer;flex-shrink:0}.pimmy-modal-close:hover{background:rgba(255,255,255,.22)}.pimmy-modal-body{padding:22px 24px;overflow:auto}.pimmy-field{margin-bottom:18px}.pimmy-field label{display:block;margin-bottom:7px;color:var(--mid);font-size:12px;font-weight:850;text-transform:uppercase;letter-spacing:.7px}.pimmy-field input[type="text"]{width:100%;height:46px;border:1.5px solid var(--border-med);border-radius:14px;padding:0 14px;background:var(--surface);color:var(--black);outline:none;font:inherit;font-size:15px}.pimmy-field input[type="text"]:focus{border-color:var(--purple);background:#fff;box-shadow:0 0 0 4px rgba(146,51,124,.08)}.pimmy-users-box{display:flex;flex-direction:column;gap:8px;max-height:300px;overflow:auto;padding:4px}.pimmy-user-check{display:flex;align-items:center;gap:12px;min-height:60px;padding:10px 12px;border:1px solid var(--border);border-radius:16px;background:#fff;cursor:pointer;transition:all .16s ease}.pimmy-user-check:hover{border-color:rgba(146,51,124,.35);background:var(--purple-light)}.pimmy-user-check input{display:none}.pimmy-user-avatar{width:38px;height:38px;border-radius:50%;overflow:hidden;display:flex;align-items:center;justify-content:center;background:var(--orange-light);color:var(--orange-dark);font-size:12px;font-weight:850;flex-shrink:0}.pimmy-user-avatar img{width:100%;height:100%;object-fit:cover}.pimmy-user-meta{flex:1;min-width:0}.pimmy-user-meta strong{display:block;color:var(--black);font-size:14px;font-weight:780;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pimmy-user-meta small{display:block;margin-top:2px;color:var(--light);font-size:11px;text-transform:capitalize}.pimmy-user-tick{width:26px;height:26px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#ECE7E1;color:transparent;font-size:16px;flex-shrink:0}.pimmy-user-check:has(input:checked){border-color:var(--purple);background:var(--purple-light)}.pimmy-user-check:has(input:checked) .pimmy-user-tick{background:var(--purple);color:#fff}.pimmy-help{margin-top:8px;color:var(--light);font-size:12px;line-height:1.45}.pimmy-loading-small,.pimmy-empty-small{padding:18px;border:1px dashed var(--border-med);border-radius:16px;color:var(--mid);text-align:center;font-size:13px;background:var(--surface)}.pimmy-modal-footer{display:flex;justify-content:flex-end;gap:10px;padding:16px 24px 22px;border-top:1px solid var(--border);background:#fff}.pimmy-btn-light,.pimmy-btn-primary{min-height:42px;border:0;border-radius:13px;padding:0 16px;font:inherit;font-size:13px;font-weight:850;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px}.pimmy-btn-light{background:var(--surface);color:var(--mid)}.pimmy-btn-light:hover{background:var(--surface2);color:var(--dark)}.pimmy-btn-primary{background:var(--purple);color:#fff;box-shadow:0 8px 22px rgba(146,51,124,.22)}.pimmy-btn-primary:hover{background:var(--purple-dark)}.pimmy-btn-primary:disabled{opacity:.65;cursor:not-allowed}.avatar-crop-modal{max-width:430px}.avatar-crop-stage{width:300px;height:300px;margin:0 auto 18px;border-radius:50%;overflow:hidden;background:#222;box-shadow:0 14px 36px rgba(0,0,0,.22);touch-action:none}.avatar-crop-stage canvas{width:300px;height:300px;display:block;cursor:move}.pimmy-field input[type="range"]{width:100%;accent-color:var(--purple)}@media(max-width:767px){.pimmy-modal-overlay{padding:0;align-items:flex-end}.pimmy-modal{max-width:none;max-height:92vh;border-radius:24px 24px 0 0}.pimmy-modal-footer{padding-bottom:max(22px,env(safe-area-inset-bottom,22px))}}